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New York attorney general solicits assist from the public in broadband probe

WASHINGTON New York Lawyer General Eric Schneiderman invited the public on Sunday to test the speed of their World wide web and submit the outcomes on the internet as element of an ongoing probe into no matter whether large providers may possibly be short-altering clients with slower-than-advertised speeds.

The workplace launched an investigation into Verizon Communications Inc, Cablevision Systems Corp and Time Warner Cable Inc in October more than the situation.

Schneiderman’s workplace sent the 3 companies letters asking for a assortment of data, like copies of any tests they have accomplished on Web speeds and copies of the disclosures they have produced to their consumers.

On Sunday, Schneiderman said he wanted feedback from the public to help with the investigation.

He announced his workplace has produced a new on-line broadband test on a site known as Internethealthtest.org that will capture a customer’s “throughput” – or the speed at which buyers in fact access Net content.

Right after the test is completed, he said he wants buyers to submit a screenshot of the results and fill out an on the internet form.

“New Yorkers should get the Net speeds they pay for. Too a lot of of us might be paying for a single thing, and getting an additional,” Schneiderman stated in a statement.

The ongoing investigation is especially focused on so-called interconnection arrangements, or contractual deals that World wide web service providers strike with other networks for the mutual exchange of information.

In the October letters, Schneiderman’s workplace said it was concerned that customers paying a premium for greater speeds may be experiencing a disruption in their service due to technical troubles and enterprise disputes more than interconnection agreements.

All 3 companies have previously stated they are confident in their Net speeds and will perform with the attorney general’s workplace to offer the data requested and help in the investigation.

(Reporting by Sarah N. Lynch Editing by Alan Crosby)